Terms & Conditions
These terms govern your use of the Compassion Pharmacy website and services. By using our website, you agree to these terms.
Last updated: July 2026
1. Acceptance of terms
By accessing or using the Compassion Pharmacy website (“the Site”), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the Site.
2. Not medical advice
The information on this Site is provided for general informational purposes only and is not a substitute for professional medical advice, diagnosis or treatment. Always consult a qualified pharmacist, physician or other healthcare provider regarding your health and before making any decisions about medications or treatment.
3. Medical emergencies
Do not use this Site for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency department immediately.
4. Pharmacy services
Prescription transfers, refills, vaccinations and other services requested through this Site are subject to verification and to the professional judgement of our licensed pharmacists, as well as to applicable laws and regulations in Alberta. Submitting a request does not guarantee that a service will be provided.
5. Accuracy of information
You agree to provide accurate and complete information when contacting us or requesting services. We are not responsible for issues arising from inaccurate or incomplete information that you provide.
6. Intellectual property
All content on this Site, including text, graphics, logos and images, is the property of Compassion Pharmacy or its licensors and is protected by applicable intellectual property laws. You may not reproduce or distribute it without our written permission.
7. Third-party links
The Site may contain links to third-party websites. We are not responsible for the content, privacy practices or accuracy of any third-party site.
8. Limitation of liability
To the fullest extent permitted by law, Compassion Pharmacy is not liable for any direct, indirect, incidental or consequential damages arising from your use of, or inability to use, the Site.
9. Governing law
These Terms & Conditions are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Alberta.
10. Changes to these terms
We may update these Terms & Conditions from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised terms.
11. Contact us
Questions about these terms can be directed to info@compassionpharmacy.ca or (780) 760-6337, or by mail to 8307 Chappelle Way SW, Edmonton, AB T6W 4S1.